Shelter Information

The health and well-being of our residents is our main priority during Winter Storm Fern. If and when shelters are open in Guilford County, you can find them here.

Warming Centers

Organizations in the cities of Greensboro and High Point will open as Warming Centers for people without shelter.

Delays and Closures

County services and facilities may be affected during and following Winter Storm Fern. Find the latest list of delays and closures here.

Preparedness Information

The best way to ensure you and your family are prepared is to start the preparedness process well before the disaster occurs.

Know Who To Call

Preparedness is key to staying safe. From reporting downed trees blocking roadways to requesting non-emergency assistance, we’ve got you covered. If you or someone you know needs help during the winter storm, make sure you have these important phone numbers handy:

(La preparación es clave para mantenerse seguro. Desde reportar árboles caídos que bloquean las vías hasta solicitar asistencia para casos no urgentes, estamos aquí para ayudar. Si usted o alguien que conoce necesita ayuda durante la tormenta invernal, asegúrese de tener a la mano estos números telefónicos importantes):

  • Non-Emergency Number (No Emergencias)

    • Greensboro: (336) 373-2222

    • High Point: (336) 883-3224

  • Downed Trees Blocking Roadways (Árboles caídos en las carreteras)

    • (336) 373-2222

  • Power-Duke Energy (Electricidad)

    • (800) 769-3766

  • Greensboro Water (Servicios de agua en Greensboro)

    • (336) 373-2033

  • High Point Utilities (Servicios Públicos de High Point)

    • (336) 883-3111

  • GDOT Snow Hotline for snow/ice concerns (Línea telefónica de GDOT para información sobre preocupaciones de nieve/hielo)

    • (336) 373-2076

Update: January 25, 2026, 1:30 a.m. 

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