Owner Surrenders

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Animal Shelter Intake Policies

The Guilford County Animal Shelter is an open admission shelter, which means we do not turn away animals in need however “owner surrendered” animals are by appointment only. 

We intake close to 7,000 animals each year at the shelter. We will receive animals from Guilford County Animal Control, High Point Animal Control, Greensboro Police Department, and residences of Guilford County. We are unable to accept animals from other counties, and it may be necessary for you to provide proof of Guilford County residency when bringing animals to the shelter.

All animals that are received from these entities as strays or found animals will be held for 72 hours. After the 72-hour waiting period they will become the property of the Guilford County Animal Shelter. If an animal is surrendered to the Guilford County Animal Shelter by its owner, that pet may immediately become the property of the shelter. Furthermore, if a citizen cares for an animal for more than 7 days it is considered an “owned” animal and must follow the procedure for an “owner surrender” outlined below.

Once the animal becomes the property of the Guilford County Animal Shelter it is at the discretion of the Guilford County Animal Shelter to do what is in the best interest of the animal and community. Outcomes may include adoption, transfer to one of our partner organizations, or humane euthanasia. We do everything we can to put each animal into adoption but may not be able to if the animal has temperament issues or illnesses that we cannot treat.

Surrendering Your Pet

In order to better serve the needs of our community you must make an appointment to surrender your pet to the Shelter.

We know that making the decision to surrender your pet is a difficult one. The staff at Guilford County Animal Shelter would like to assist you if you are having any issues with your pet. There are resources and options for you other than placing your animal into the shelter system and we should be your last resort as we receive a high volume of animals every day. Please call us to discuss other resources.

Appointments can be made by calling staff at 336.641.3413 and you must be a Guilford County resident with proof of residency.  You must also have a valid government issued ID.  If possible, please bring proof of pet ownership to the appointment.  Types of proof include vet records, rabies certificates and microchips.

The hours for appointments are Monday, Wednesday, Thursday, Friday and Saturday – 12 pm to 4 pm, and on Sunday – 1 pm to 4 pm.

Please bring proof of ownership with you at the time of the surrender. Acceptable proof of ownership includes vet records, a microchip with your name as the owner, a license or registration listing you as the owner, or an adoption contract from another shelter or rescue. We will ask you to complete a brief questionnaire to provide us with information on your pet’s background that will help us make the best decision we can for your pet.