Report Suspected Abuse or Neglect

To report suspected child abuse or neglect, call 336-641-3795. After hours call 800-378-5315

To report suspected abuse, neglect, or exploitation of adult, call 336-641-3137. After hours call 800-378-5315.

Guilford County Social Services works in partnership with the community to empower individuals and families and to eliminate poverty and family violence. We use a holistic approach to assure safety, promote self-sufficiency and permanency in the lives of adults, children, and families.

Low Income Home Energy Assistance Program (LIHEAP) Block Grant Plan

Please see the links below to view the 2026-27 LIHEAP Block Grant Plan. A public hearing will be held August 7, 2026, from 9 -10 a.m. to discuss the plan live and to address any questions, comments, or concerns. For anyone who would like to attend, please use the webinar link below. After registering, you will receive a confirmation email containing information about joining the webinar. Please submit all comments to Jasmyne Simmons at Jasmyne.Simmons@dhhs.nc.gov no later than 5pm on August 7, 2026.

View the Plan and Public Notice    Register for the webinar 

Programs and Services

Adult Services and Programs

Children Services and Programs

Economic Services

Foster Care and Adoption

Low-Income Homeowner Assistance Grant Program

Find information about funding for qualifying homeowners to help address the rising costs of owning a home and the impact on low-income homeowners.

Resident Housing Programs

Find information about housing programs to assist with homebuying and down payment assistance, home repair, tax deferment and reduction, as well as assistance for qualified seniors and disabled veterans.

Contact Us

Notice of Your Rights Under Hawkins v. Cohen

This notice contains important information regarding beneficiary rights as a result of a federal lawsuit filed in 2017, on behalf of Medicaid beneficiaries in North Carolina.

Hawkins v. Cohen Notice (English)

Hawkins v. Cohen Notice (Spanish)