Service Updates

Please see the latest updates below affecting Guilford County services and communications.

Residents may experience delays receiving:

• Email confirmations for forms, applications or service requests.
• Automated alerts and service updates.
• Notifications related to appointments or other County services.

What is Guilford County doing?

County departments are activating backup communication procedures, manually monitoring email-dependent workflows and providing additional in-person staffing at kiosks and service locations when necessary.

Microsoft Teams is not impacted and remains available for internal County communications.

What should residents know?

• If you are expecting an email confirmation or notification and have not received it, please check directly with the applicable County department before submitting a request again.
• 911 services remain available, and residents should continue calling 911 for emergencies.
• Guilford County is monitoring the situation and will share updates if service impacts change. We appreciate your patience as we work to minimize disruptions.