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2014 Accomplishments

  • Implemented Property Fraud Alert System to notify customers of land records filings in their name
  • Completed upgrades of Register of Deeds website (awaiting IS implementation)
  • Completed local forms for Voter ID law
  • Completed and Implemented Contract for Online Vitals Request System for Accepting Credit Cards
  • Implemented In-House Vitals Requests Accepting Credit Cards
  • Secured additional space for storage of Register of Deeds information
  • Implemented new Funeral Home Program to better serve funeral home providers and processing death certificates
  • Implemented Additional Scanning Process for Efficiencies and Security in Death Certificate Work Flow with Health Department
  • Completed Customer Survey of Guilford County Register of Deeds core operations
  • Panelist for May 9, 2014 of Register of Deeds at District IV Workshop
  • Completed Slave Deeds project to help genealogists and historians locate slave records
  • Replaced old computer monitors for Register of Deeds staff
  • Elon Law School Presentation on Register of Deeds Operations
  • Invested $200,000 from ROD Automation and Preservation Fund for Pictometry/ChangeFinder to Upgrade GIS and Tax aerial photo search
  • Supervisory Staff completed Basic Employment Law Training through GC Human Resources
  • Speaker at IACREOT conference regarding Mortgage Fraud and MERS
  • Speaker Guilford County Citizen’s Academy
  • Served as Investigator for Human Resources in Workplace Harassment and Discrimination Complaint
  • Served as Mediator for Guilford County Human Resources

2013 Accomplishments

  • Served on RFP Panel for Salary Equity Study
  • Mediated DSS employee Dispute
  • Competed Review of ROD Administrative Guidelines, hired and trained new staff
  • Led Mediation Skills Refresher for County Department Heads
  • Gave Presentation on Foreclosure Protection at Greensboro Housing Summit
  • Testified at sentencing hearing of Lorraine Brown, former President Doc X/LPS in US District Court in Jacksonville Florida
  • Assisted Registers of Deeds in Connecticut and Wisconsin on Mortgage Assignment legislation
  • Served on HR Director Selection Committee
  • Investigating Discrimination Complaint for Human Resources
  • Office Improvements include: blind installation for ROD office in Greensboro, obtained a wheelchair for customers, and glass walling over Veteran’s Affairs, and employee badge access implemented.
  • Collaborated with Birth Registrars at Women’s Hospital to educate new mothers on the importance of completely birth certificates correctly to minimize amendments
  • Completed Procedural audit from Internal Audit
  • Had two same sex couples request marriage licenses
  • Upgraded Register of Deeds Computer Servers
  • Initiating RFP process for Online Requests for Vital Records

2006-2012 Accomplishments

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