FAQs

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  • 2017 Reappraisal

    • Did an appraiser come out to my property?

    • Do you consider foreclosure or auction sales?

    • How did they reach this value?

    • How will the Reappraisal affect my tax bill?

    • I have never listed my detached garage, pool, etc before, why now?

    • I have utilized the online property review tool and it says 'no neighborhood sales'. How did they reach the value?

    • I recently purchased my property for a different amount than the new assessed value. Shouldn't that be my new tax value?

    • I submitted a change on the property verification form. How long will it be before I hear back?

    • Is there a limit on how much my value can change in a reappraisal year?

    • My square footage is wrong. How do I get this corrected?

    • What are invalid reasons to appeal the Market Value?

    • What are those 10 x 10 coded boxes on the sketch page?

    • What are valid reasons to appeal the Market Value?

    • What if I have questions about my new value?

    • What if I want to appeal my new tax value?

    • What is a Reappraisal and why have one?

    • What is market value?

    • What was my old value?

    • When will I receive my Reappraisal Notice of Assessed Value?

    • Who conducted the Reappraisal?

    • Why did I not receive a listing form this year?

    • Why does my value differ from that shown on internet sites like Zillow?

    • Why is there such a big change in my value from 2016?

    • Why would I receive two separate value change notices?

  • 2018 Reappraisal

    • Appraisal Inspections:

    • How do I correct inaccurate information on my Property Record Card?

    • I think the assessed value of my property is wrong, how do I appeal it?

    • What are the hours of operation, location and directions to the Tax Department?

    • When will my house taxes be billed and when are they due each year?

  • Board of Commissioners

    • How can I find out what the County Commissioners will be discussing?

    • How can I speak at a Commissioners' Meeting?

    • How can obtain a copy of the minutes from a County Commissioners' Meeting?

    • How do I get in contact with the Clerk to Board's Office?

    • I can't attend the Board meeting. How else can I view the meeting?

    • What are the duties of the Clerk to Board?

    • When and Where are the County Commissioners Meetings?

  • Children's Environmental Health

    • HOW DO YOU DETERMINE WHETHER RADON IS A PROBLEM IN YOUR HOME OR BUILDING?

    • HOW DOES RADON GET INDOORS?

    • HOW SERIOUS A PROBLEM IS RADON IN THE UNITED STATES?

  • Court Services FAQs

    • How soon after a person is arrested is their first court hearing?

    • What does it mean when a person who is arrested is released to the custody of Court Services?

    • What does release on own recognizance (ROR) mean?

    • What happens at an initial appearance hearing?

    • What is Court Services?

  • Detention FAQs

    • Can a family member or friend deposit money into an inmates account?

    • Can an inmate receive mail and correspondence?

    • Can an inmate release money or property to a family member or friend?

    • Can I bring an inmate new clothes for appearing in court?

    • How can I let an inmate know about a family crisis or a death in the family?

    • What are the Inmate Visitation Policies?

    • What can I mail to an inmate?

  • Employers FAQs

    • AFTER I RECEIVE THE NOTICE, HOW SOON MUST I BEGIN TO WITHHOLD CHILD SUPPORT FROM THE EMPLOYEE?

    • ARE EMPLOYERS REQUIRED TO SEND CHILD SUPPORT PAYMENTS ELECTRONICALLY?

    • CAN I TRANSMIT A DEBIT TRANSACTION (REVERSAL) IF THERE IS A MISTAKE?

    • DO YOU HAVE ANYTHING YOU CAN SEND ME REGARDING THE EFT/ EDI PROCESS?

    • HOW DO I GET AN MPI NUMBER OR DOCKET NUMBER FOR AN EMPLOYEE'S CASE?

    • HOW DOES EFT/ EDI WORK?

    • HOW LONG DOES IT TAKE TO SET UP EFT/ EDI?

    • HOW OFTEN MUST I SEND CHILD SUPPORT PAYMENTS TO THE NC CENTRALIZED COLLECTIONS OPERATION?

    • HOW WILL I KNOW WHEN I MUST WITHHOLD CHILD SUPPORT FROM AN EMPLOYEE'S INCOME?

    • I HAVE SEVERAL EMPLOYEES EACH WITH INCOME WITHHOLDING NOTICES. MAY I COMBINE ALL OF THEIR CHILD SUPPORT IN ONE CHECK?

    • I RECENTLY ARRANGED FOR A PRENOTE TRANSMISSION, WHEN CAN I STOP MAILING IN CHECKS?

    • IF I RECEIVE AN INCOME WITHHOLDING ORDER/NOTICE FROM A CHILD SUPPORT AGENCY IN ANOTHER STATE, MUST I SEND PAYMENTS DIRECTLY TO THE OTHER STATE?

    • MAY EMPLOYERS CHARGE A FEE FOR WITHHOLDING AND PROCESSING THE CHILD SUPPORT PAYMENTS?

    • WHAT ARE THE BENEFITS/ COST SAVINGS OF SENDING CHILD SUPPORT PAYMENTS ELECTRONICALLY?

    • WHAT DO I NEED TO DO IN ORDER TO SET UP EFT/ EDI?

    • WHAT FORMAT SHOULD I USE TO SUBMIT MY EMPLOYEES INFORMATION FOR RECONCILIATION PURPOSES?

    • WHAT IF THE EMPLOYEE QUITS OR IS TERMINATED?

    • WHAT IS EFT/ EDI?

    • WHAT IS THE ACH?

    • WHAT KINDS OF INCOME ARE SUBJECT TO WITHHOLDING?

    • WHAT PAYMENT FORMATS DOES THE NC CSCC ACCEPT?

    • WHAT SHOULD I DO IF AN EMPLOYEE HAS MULTIPLE CHILD SUPPORT INCOME WITHHOLDING NOTICES?

    • WHAT SHOULD I DO IF THE WRONG AMOUNT IS WITHHELD FROM AN EMPLOYEES PAYCHECK?

    • WHAT SHOULD I DO WHEN MEDICAL COVERAGE IS ATTACHED TO AN INCOME WITHHOLDING NOTICE?

    • WHEN CAN I STOP WITHHOLDING?

    • WHERE DO I SEND THE SUPPORT I WITHHOLD?

    • WHOM SHOULD I CONTACT REGARDING THE EFT/ EDI PROCESS?

  • EMS Employment

    • BENEFITS

    • CAN I DO A RIDE-ALONG?

    • DO I GET PAID WHILE IN THE PARAMEDIC ACADEMY?

    • DO I HAVE TO BECOME EMT (EMERGENCY MEDICAL TECHNICIAN) CERTIFIED TO WORK FOR GUILFORD COUNTY EMERGENCY SERVICES?

    • DO I HAVE TO HAVE EMS OR EMS RELATED EXPERIENCE?

    • DO I HAVE TO LIVE IN GUILFORD COUNTY?

    • HOW DO I BECOME CERTIFIED AS AN EMT (EMERGENCY MEDICAL TECHNICIAN)?

    • HOW LONG DOES NEW EMPLOYEE ORIENTATION LAST?

    • IF I AM HIRED, AM I GUARANTEED A SPOT IN THE PARAMEDIC ACADEMY?

    • IS THERE AN AGE REQUIREMENT?

    • TO BE CONSIDERED FOR EMPLOYMENT WITH GUILFORD COUNTY EMERGENCY MEDICAL SERVICES, YOU MUST MEET THE FOLLOWING QUALIFICATIONS:

    • WHAT DO I NEED TO DO TO GET A JOB WITH THE GUILFORD COUNTY EMERGENCY MEDICAL SERVICES?

    • WHAT DOES THE EMT (EMERGENCY MEDICAL TECHNICIAN) COURSE INCLUDE?

    • WHAT IS THE PARAMEDIC ACADEMY?

    • WHAT IS THE SALARY?

    • WHEN WILL THE NEXT GUILFORD COUNTY EMS INTERVIEWS BE HELD?

  • Family Justice Center

    • Can I get assistance in filing a civil action to obtain a protection order at the Family Justice Center?

    • Can I return for additional services?

    • Do I need an appointment?

    • Do you use volunteers at the FJC?

    • May I bring a friend for support?

    • May I bring my children with me?

    • What are the hours of operations?

    • Where can I park?

    • Will it cost me anything for legal services?

    • Will it cost me to come to the FJC?

  • Finance

    • How are the independent external auditors selected?

    • Is the County audited?

    • What is a fund balance and the County's policy regarding fund balance?

    • What is the fiscal year?

    • What is the policy regarding debt?

  • Foster Parents

    • Are foster parents paid for the care of foster children in their homes?

    • Can foster children be adopted?

    • Can foster parents work?

    • Do foster parents have a choice of age, gender, and number of foster children placed in their homes?

    • Do you have to be married or own a home to be a foster parent?

    • How long will the child remain in a foster home?

    • How many foster homes are needed?

    • What legal authority do foster parents have in regard to foster children?

  • GAP Billing

    • Is there an appeal process?

    • What constitutes a gap bill?

    • What happens if bill remains unpaid?

    • What is GAP billing?

    • What is the due date?

    • What is the interest rate?

    • Why am I receiving a bill?

  • General Information

    • I am not working and need help obtaining job skills and financial support. Can DSS assist me?

    • I don't have a place to live and need help finding housing.

    • I don't have any food in my house and I'm hungry.

    • I don't have any money to pay my bills. What services are offered through DSS to assist me?

    • I have been sick and need help during the day until I get my strength back. Can DSS assist me?

    • I just received a disconnection notice from my heating and/or cooling bill. What should I do?

    • I suspect someone is physically harming a child and I don't know what to do.

    • I suspect someone is physically harming an adult and I don't know what to do.

    • I'm the caregiver for my elderly parent but I have to work and I need help during the day.

    • What do I do if I am dissatisfied with the care that I receive from a nursing home or residential care facility?

  • Health FAQs

    • Are immunization vaccines covered by my health insurance?

    • Can my child's health care provider give immunization vaccine shots?

    • How do I get a copy of my child's immunization record? How much does it cost?

    • How do I know if my child's immunization record is up to date?

    • I am looking for a guest speaker for my civic club. Does the Health Department have individuals who can provide a group presentation or a booth at a health fair?

    • I am working on a paper for school about childhood illnesses. Does the Health Department have any information that will help me?

    • Is a scheduled appointment required for immunizations or can I walk in?

    • Is it safe to give my child more than one immunization shot per visit?

    • Is there a translation service available for immunization records?

    • Locations and directions for Public Health

    • What side effects can I expect from immunization vaccines?

  • Health Hazards

    • Bed Bugs have been in the news lately. What do I need to know about them, how can I prevent them and what do I do if my home, apartment or residence becomes infected with them?

    • Here are a few tips when visiting a home if unsure of an infestation or notice bugs upon arrival:

    • Tall grass in my neighborhood is still annoying and unsightly. What do I do about the tall grass in my neighborhood? Somebody should be responsible for mowing it!

    • The mosquitoes are bad this year at my house, does the tall grass contribute to that problem?

    • There is a foreclosed home in my neighborhood. I am afraid that this tall grass will cause more rats and snakes in my yard. What can I do?

    • Where do I contact locally if I have more questions?

  • JustTEENS

    • Does anyone have to come with me?

    • What is free?

    • What is JustTEENS Clinic about?

    • What is low cost?

    • What kind of services are available?

  • Monitoring Permit

    • AFTER THE INITIAL PERMIT FEE IS SUBMITTED AND THE PERMIT OBTAINED, ARE THERE ADDITIONAL FEES REQUIRED?

    • DO I NEED TO GIVE GUILFORD COUNTY NOTIFICATION FOR MONITORING WELL ABANDONMENT?

    • HOW DO I GO ABOUT SUBMITTING INFORMATION TO AMEND OR MODIFY AN EXISTING PERMIT?

    • HOW DO I REQUEST AN EXTENSION TO PAY?

    • IS THE CURRENT FEE FOR INSTALLING A MONITOR OR RECOVERY WELL DIFFERENT FOR COMMERCIAL AND NONCOMMERCIAL SITES?

    • IS THERE A FEE TO ABANDON A MONITOR OR RECOVERY WELL?

    • WHAT DO I DO IF THE NUMBER OF MONITOR/RECOVERY WELLS ON THE INVOICE DO NOT MATCH THE NUMBER OF WELLS ONSITE?

    • WHEN DO I NEED A MONITOR OR RECOVERY WELL PERMIT?

  • Onsite Waste Water

    • Are the inspections required in other counties?

    • Can I opt out of the O& M inspections?

    • Is there really a public health benefit to these inspections?

    • What can I do to keep my system functioning for as long as possible?

    • What is a low pressure pipe system?

    • Where can I get more information about on-site septic systems?

    • Where is my septic system located?

    • Why does my system have to be inspected but my neighbor does not?

  • Payors FAQs

    • AFTER I MAKE A PAYMENT, HOW SOON WILL THE OTHER PARTY IN MY CASE RECEIVE A CHECK?

    • CAN THE AMOUNT I OWE FOR CHILD SUPPORT ORDER CHANGE?

    • CAN THE CSE OFFICE ASSIST ME WITH VISITATION AND CUSTODY ISSUES?

    • HOW DO I KNOW IF THE MONEY IS BEING USED FOR MY CHILD?

    • HOW IS THE CHILD SUPPORT AMOUNT DETERMINED?

    • HOW LONG DOES IT TAKE TO RECEIVE THE RESULTS FROM A PATERNITY TEST?

    • I PAY CHILD SUPPORT. WHAT IS THE MOST THAT CAN BE WITHHELD EACH PAY PERIOD FROM MY INCOME?

    • WHAT ARE THE OTHER ENFORCEMENT TOOLS THAT CSE HAS?

    • WHAT IS "TAX INTERCEPT"?

    • WHAT IS AN MPI NUMBER AND WHERE CAN I GET ONE?

    • WHAT IS PATERNITY TESTING (OR DNA TESTING)?

    • WHAT OTHER WAYS CAN I MAKE MY PAYMENTS?

    • WHEN MY CHILD TURNS EIGHTEEN (18) YEARS OLD, DOES CHILD SUPPORT STOP?

    • WHERE SHOULD I SEND MY PAYMENTS?

    • WHY ARE INTERCEPTED FEDERAL TAX REFUNDS HELD FOR SIX (6) MONTHS?

  • Property Management

    • Does Property Management do maintenance and repairs on County buildings or properties?

    • Does Property Management handle tree removal or other service on the watershed buffer land around the water supply lakes, north of Greensboro?

    • Does Property Management manage property estates?

    • Does Property Management manage property foreclosure proceedings?

    • What office handles field inquiries about court dates or legal proceedings?

    • Who performs maintenance or repairs on any other public or private properties in Guilford County?

  • Purchasing

    • AT THE TIME OF REGISTRATION HOW DO I SEARCH AND FIND THE CORRECT NIGP COMMODITY CODE(S) THAT BEST DESCRIBE MY COMMODITIES AND SERVICES?

    • HOW DO I ADD MY ATTACHMENT(S) TO MY BID RESPONSE DOCUMENTS?

    • WHAT DO I NEED TO DO IF I HAVE FORGOTTEN MY USER ID AND/OR PASSWORD?

    • WHAT DOES BID CLOSE DATE AND TIME MEAN?

    • WHAT DOES THE MESSAGE "ATTEMPTING TO RESIZE" MEAN?

    • WHAT IF I HAVE A QUESTION ABOUT A BIDDING EVENT?

    • WHEN CAN I ATTEND A BID OPENING?

    • WHY IS MY SCREEN WHITE?

  • Recipients FAQs

    • CAN A NONCUSTODIAL PARENT (NCP) BE ARRESTED FOR FAILURE TO PAY CHILD SUPPORT?

    • CAN A NONCUSTODIAL PARENT (NCP) BE FORCED TO GET A JOB?

    • CAN MY CHILD SUPPORT PAYMENTS BE DIRECT DEPOSITED INTO MY BANK ACCOUNT?

    • CAN THE CSE OFFICE ASSIST ME WITH VISITATION AND CUSTODY ISSUES?

    • DO I HAVE TO PROVIDE CSE WITH INFORMATION ABOUT THE NONCUSTODIAL PARENT TO RECEIVE WORK FIRST FAMILY ASSISTANCE?

    • HOW CAN CSE COLLECT CHILD SUPPORT IF THE NONCUSTODIAL PARENT (NCP) IS PAID IN CASH?

    • HOW CAN I REACH GUILFORD COUNTY CSE?

    • HOW DO I APPLY FOR CHILD SUPPORT SERVICES?

    • HOW IS THE AMOUNT OF CHILD SUPPORT DETERMINED?

    • HOW LONG DOES IT TAKE TO OBTAIN A CHILD SUPPORT COURT ORDER AND RECEIVE CHILD SUPPORT PAYMENTS ONCE THE APPLICATION IS COMPLETED AND RECEIVED BY THE CSE PROGRAM?

    • IF THE FATHER IS UNABLE TO SIGN THE AFFIDAVIT OF PARENTAGE IN THE HOSPITAL, CAN THIS DOCUMENT BE COMPLETED AT A LATER TIME?

    • IS AN APPLICATION FEE REQUIRED?

    • IS IT POSSIBLE TO COLLECT CHILD SUPPORT FROM SOURCES OTHER THAN WAGES?

    • IS THE CSE ALWAYS SUCCESSFUL IN LOCATING THE NONCUSTODIAL PARENT (NCP)?

    • WHAT ARE SOME OF THE LEGAL WAYS TO ESTABLISH A CHILD SUPPORT ORDER?

    • WHAT ARE SOME OF THE LEGAL WAYS TO ESTABLISH PATERNITY?

    • WHAT CAN BE DONE WHEN THE NONCUSTODIAL PARENT'S PAYMENTS ARE DUE ON THE FIRST OF THE MONTH, BUT THEY ARE ALWAYS LATE?

    • WHAT CAN CSE DO WHEN A NONCUSTODIAL PARENT (NCP) DOES NOT PAY HIS/HER CHILD SUPPORT?

    • WHAT DOES "ENFORCEMENT" MEAN?

    • WHAT DOES "ESTABLISHING PATERNITY" MEAN AND WHY IS IT NECESSARY?

    • WHAT DOES "ESTABLISHING SUPPORT" MEAN?

    • WHAT HAPPENS AFTER PATERNITY HAS BEEN ESTABLISHED?

    • WHAT IS "INCOME WITHHOLDING"?

    • WHAT IS A GENETIC TEST?

    • WHAT IS AN "INTERSTATE CASE"?

    • WHAT IS THE $25.00 ANNUAL FEE?

    • WHAT IS THE NC CSE CUSTOMER SERVICE CENTER?

    • WHAT IS THE NCKIDSCARD?

    • WHAT IS THE NORTH CAROLINA CHILD SUPPORT CENTRALIZED COLLECTIONS (NCCSCC) OPERATION?

    • WHAT KIND OF DOCUMENTS CAN I PROVIDE TO HELP THE CSE AGENCY PROCESS MY CASE?

    • WHAT KINDS OF INCOME CAN BE WITHHELD?

    • WHAT SERVICES ARE PROVIDED BY CSE?

    • WHAT SHOULD I DO IF MY ADDRESS CHANGES?

    • WHAT SHOULD I DO IF MY NAME CHANGES?

    • WHAT SOURCES OF INCOME ARE EXEMPT FROM INCOME WITHHOLDING?

    • WHO HANDLES A CHILD SUPPORT CASE IN ANOTHER STATE?

    • WILL THE FATHER'S NAME BE PLACED ON THE BIRTH CERTIFICATE?

  • Register of Deeds

    • How can I expedite a request?

    • How do I amend or correct a birth, death, or marriage record?

    • How do I file separation papers?

    • How do I get a birth certificate if I was not born in North Carolina?

    • How do I obtain a copy of a birth, death or marriage record?

    • How do I obtain a copy of a military discharge record recorded in Guilford County?

    • How do I obtain a copy of my divorce record?

    • How do I obtain a legal name change?

    • If I was born in Guilford County and was adopted, can I obtain a copy of my birth record in Guilford County?

    • My loved one has passed away. How do I file the Will and obtain a letter of testamentary?

    • Once I have obtained a marriage license, to whom do I speak about arranging a civil ceremony?

    • What are the acceptable forms of identification?

    • What are your hours?

    • What is the cost for copies of vital records?

    • What methods of payment do you accept?

    • What steps do I take to get married?

    • Where are you located?

    • Who can get certified copies of birth, death or marriage certificates?

  • Regulated UST

    • ARE FUNDS AVAILABLE FOR CONTAMINATION CLEANUPS?

    • HERE ARE SOME OTHER GENERAL REGULATIONS.

    • HOW TO PERMANENTLY CLOSE YOU USTS:

    • IF CONTAMINATION IS DISCOVERED:

    • WHAT IS AN OPERATOR?

    • WHAT SHOULD OWNERS AND/OR OPERATORS DO IF THEIR USTS ARE OUT OF COMPLIANCE?

    • WHICH UST SYSTEMS MUST COMPLY WITH THE REGULATIONS?

    • WHO IS RESPONSIBLE FOR UNDERGROUND STORAGE TANKS?

  • Security

    • HOW CAN I FIND OUT WHICH COURTROOM I NEED TO APPEAR IN?

    • I LOST SOMETHING IN THE COURTHOUSE. HOW DO I CHECK TO SEE IF IT HAS BEEN TURNED IN?

    • IS THERE ANYTHING I CAN DO TO MAKE PROCESSING THROUGH SECURITY EASIER?

    • WHAT IF I GET TO THE DOOR AND REALIZE I HAVE SOMETHING THAT IS NOT ALLOWED INSIDE?

    • WHERE DO I PARK AT THE COURTHOUSES?

  • Tax

    • Can I pay installments/pre-pay my taxes on my house and/or car?

    • Do I need to list improvements to my property each year?

    • Does the tax department conduct tax lien sales?

    • How do I correct inaccurate information on my property record card?

    • I think the assessed value of my property is wrong. How do I appeal it?

    • Is the tax bill valid if I transferred my tag to another car?

    • What are the hours of operation, location and directions to the tax department?

    • What happens if I don't may my taxes by the deadline?

    • What information do I submit when I get rid of a vehicle?

    • What time period am I paying taxes for?

    • What types of tax payment are accepted?

    • When may I expect to receive my tax bill on my vehicle?

    • When will my house taxes be billed and when are they due each year?

  • Transportation

    • I DON'T HAVE ANY WAY TO GET TO MY DOCTOR'S APPOINTMENT. CAN THE COUNTY PROVIDE TRANSPORTATION ASSISTANCE?

    • I LIVE IN THE UNINCORPORATED PART OF THE COUNTY AND DO NOT HAVE ACCESS TO PUBLIC TRANSPORTATION OR HAVE ANY MEANS TO GET TO WORK. CAN THE COUNTY PROVIDE ASSISTANCE?

    • I'M THE CAREGIVER FOR MY SPOUSE/PARENT/CHILD AND NEED DAILY TRANSPORTATION FOR DAYCARE SERVICES. CAN THE COUNTY PROVIDE ASSISTANCE?

  • UST Home

    • HOW AM I GOING TO PAY FOR THIS?

    • IF I AM RESPONSIBLE FOR CLEANING UP CONTAMINATION CAUSED BY A HOME HEATING OIL TANK, WHAT DO I DO AFTER I REPORT THE CONTAMINATION?

    • WHAT ARE THE REQUIREMENTS IF THE LEAK IS FROM AN ABOVEGROUND HOME HEATING OIL TANK?

    • WHAT DO I DO IF I DISCOVER CONTAMINATION?

    • WHAT DO I DO WITH A HOME HEATING OIL TANK THAT IS NO LONGER USED?

    • WHAT KIND OF REGULATIONS APPLY TO MY HOME HEATING OIL TANK?

    • WHAT KINDS OF COMPANIES DO THIS SORT OF WORK?

    • WHO IS RESPONSIBLE FOR CLEANUP OF CONTAMINATION?

  • Veterans Services

    • AM I ELIGIBLE FOR BURIAL BENEFITS?

    • AS A SURVIVING SPOUSE, AM I ELIGIBLE TO RECEIVE DEATH BENEFITS FROM THE VA?

    • CAN I GET MY PRESCRIPTION MEDICATIONS FROM THE VA?

    • CAN I USE THE VA MEDICAL CENTER?

    • DO YOU OFFER TRANSPORTATION TO THE VA MEDICAL CENTER FOR MY MEDICAL APPOINTMENTS?

    • DOES VA OFFER LIFE INSURANCE TO VETERANS?

    • HOW CAN I APPLY FOR A CERTIFICATE OF ELIGIBILITY FOR A HOME LOAN GUARANTY?

    • HOW CAN I CONTACT THE GUILFORD COUNTY VETERANS SERVICE OFFICE?

    • HOW CAN I GET A VETERANS ID CARD?

    • HOW LONG WILL IT TAKE TO PROCESS MY CLAIM?

    • I DO NOT HAVE MY DISCHARGE PAPERWORK. WHAT CAN I DO?

    • WHAT ARE YOUR HOURS OF OPERATION?

    • WHAT IS A SERVICE-CONNECTED RATING AND HOW DO I ESTABLISH ONE?

    • WHAT IS YOUR LOCATION?

    • WHAT SHOULD I BRING TO MY APPOINTMENT?

    • WHO SHOULD APPLY TO USE THE VA MEDICAL CENTER?

    • WILL VA PAY ME FOR MY DISABILITIES?

  • Watershed Protection

    • Can I build in a drainage easement?

    • How do I get a floodplain certificate for a home mortgage?

    • Is a gravel drive considered built-upon area?

    • Is my property located in a water supply watershed? Which one?

    • What is a BMP?

    • What is a floodplain?

    • What is a stream buffer?

    • What is a tier?

    • What is a watershed?

    • What is built-upon area? How do I calculate percent built-upon area?

    • What is the difference between a General Watershed Area and a watershed Critical Area?

    • What is the difference between low-density and high-density?

    • Who maintains my drainage easement?

    • Why be concerned about stormwater?