Recipients FAQs

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Expand/Contract Questions and Answers

  • HOW DO I APPLY FOR CHILD SUPPORT SERVICES?

  • IS AN APPLICATION FEE REQUIRED?

  • WHAT SERVICES ARE PROVIDED BY CSE?

  • HOW LONG DOES IT TAKE TO OBTAIN A CHILD SUPPORT COURT ORDER AND RECEIVE CHILD SUPPORT PAYMENTS ONCE THE APPLICATION IS COMPLETED AND RECEIVED BY THE CSE PROGRAM?

  • CAN THE CSE OFFICE ASSIST ME WITH VISITATION AND CUSTODY ISSUES?

  • WHAT KIND OF DOCUMENTS CAN I PROVIDE TO HELP THE CSE AGENCY PROCESS MY CASE?

  • DO I HAVE TO PROVIDE CSE WITH INFORMATION ABOUT THE NONCUSTODIAL PARENT TO RECEIVE WORK FIRST FAMILY ASSISTANCE?

  • WHAT SHOULD I DO IF MY ADDRESS CHANGES?

  • WHAT SHOULD I DO IF MY NAME CHANGES?

  • HOW CAN I REACH GUILFORD COUNTY CSE?

  • WHAT IS THE NC CSE CUSTOMER SERVICE CENTER?

  • IS THE CSE ALWAYS SUCCESSFUL IN LOCATING THE NONCUSTODIAL PARENT (NCP)?

  • WHAT DOES "ESTABLISHING PATERNITY" MEAN AND WHY IS IT NECESSARY?

  • WHAT IS A GENETIC TEST?

  • WHAT ARE SOME OF THE LEGAL WAYS TO ESTABLISH PATERNITY?

  • IF THE FATHER IS UNABLE TO SIGN THE AFFIDAVIT OF PARENTAGE IN THE HOSPITAL, CAN THIS DOCUMENT BE COMPLETED AT A LATER TIME?

  • WHAT IS THE NCKIDSCARD?

  • WILL THE FATHER'S NAME BE PLACED ON THE BIRTH CERTIFICATE?

  • WHAT HAPPENS AFTER PATERNITY HAS BEEN ESTABLISHED?

  • WHAT DOES "ESTABLISHING SUPPORT" MEAN?

  • WHAT ARE SOME OF THE LEGAL WAYS TO ESTABLISH A CHILD SUPPORT ORDER?

  • HOW IS THE AMOUNT OF CHILD SUPPORT DETERMINED?

  • WHAT IS THE NORTH CAROLINA CHILD SUPPORT CENTRALIZED COLLECTIONS (NCCSCC) OPERATION?

  • WHAT DOES "ENFORCEMENT" MEAN?

  • WHAT CAN CSE DO WHEN A NONCUSTODIAL PARENT (NCP) DOES NOT PAY HIS/HER CHILD SUPPORT?

  • WHAT IS "INCOME WITHHOLDING"?

  • WHAT KINDS OF INCOME CAN BE WITHHELD?

  • WHAT SOURCES OF INCOME ARE EXEMPT FROM INCOME WITHHOLDING?

  • IS IT POSSIBLE TO COLLECT CHILD SUPPORT FROM SOURCES OTHER THAN WAGES?

  • CAN A NONCUSTODIAL PARENT (NCP) BE ARRESTED FOR FAILURE TO PAY CHILD SUPPORT?

  • CAN A NONCUSTODIAL PARENT (NCP) BE FORCED TO GET A JOB?

  • WHAT CAN BE DONE WHEN THE NONCUSTODIAL PARENT'S PAYMENTS ARE DUE ON THE FIRST OF THE MONTH, BUT THEY ARE ALWAYS LATE?

  • HOW CAN CSE COLLECT CHILD SUPPORT IF THE NONCUSTODIAL PARENT (NCP) IS PAID IN CASH?

  • WHAT IS AN "INTERSTATE CASE"?

  • WHO HANDLES A CHILD SUPPORT CASE IN ANOTHER STATE?

  • WHAT IS THE $25.00 ANNUAL FEE?

  • CAN MY CHILD SUPPORT PAYMENTS BE DIRECT DEPOSITED INTO MY BANK ACCOUNT?